Contact Us

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Patients, caregivers, friends, family and healthcare professionals can contact Novartis Pharmaceuticals Corporation with questions regarding our products and services.

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Email:

E-mail Novartis Pharmaceuticals Corporation
We will send a reply within 24 hours on the next business day.

Response times may vary during U.S. holiday periods.
 
Phone:

1-888-NOW-NOVA (1-888-669-6682)
Monday - Friday, 8:30am - 5:00pm EST

In case of medical emergency, please contact your physician immediately. Hours of operation may vary during U.S. holidays.
 
Mail:

Customer Interaction Center
Novartis Pharmaceuticals Corporation
One Health Plaza
East Hanover, NJ 07936-1080

Upon receipt of your letter, we will mail a reply to you within 2 business days. Please allow for US postal service turnaround time. Response times may vary during U.S. holiday periods.
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Important Safety Information